Frequently Asked Questions
- What is the minimum deposit amount?
- Our site supports deposit methods that allow you to deposit a minimum of 100₺ per transaction. You can review all available methods in the deposit section. Deposits below the minimum limit will be refunded.
- My account balance is displayed in USD. Can I deposit in Turkish Lira (₺)?
- Yes, although the main site balance is displayed in USD, our deposit methods support transactions in Turkish Lira. Additionally, TL is available as a secondary balance indicator on the site.
- I made a withdrawal. When will it arrive in my account?
- This depends on system load and the queue of requests. It typically takes between 1 minute and 1 hour.
- What is the minimum amount I can withdraw?
- The minimum withdrawal amount is set at 200₺.
- How many times can I request a withdrawal per day, and what is the time interval between them?
- You can request a maximum of 2 withdrawals per day. There must be at least a 2-hour interval between each withdrawal. Additionally, the maximum amount you can withdraw in a single transaction is 50,000 TRY
- Which method allows the fastest withdrawal?
- During the withdrawal process, the live support team can direct members to the relevant withdrawal method to ensure faster completion of the transaction. Before submitting a withdrawal request, members can contact live support to learn about the suitable methods and their respective limits.
- What is the maximum amount I can withdraw based on my deposit?
- You can withdraw up to 80 times the amount of your deposit as winnings.
- I forgot my password. What should I do?
- You can reset your password by contacting our live support and providing the requested information, or by emailing us at [email protected] for assistance.
- Will I be asked to provide any documents when making a withdrawal?
- Unless specifically required by the relevant department, we generally do not request documents for withdrawals. You can confidently carry out your deposit and withdrawal transactions. It is sufficient that your payment account information matches the information verified during the KYC process
- Do you offer a Welcome Bonus?
- Yes, we offer a 1000₺ no-deposit bonus exclusively for new users who register for the first time.
- When is Live Support available?
- Our live support team is available 24/7, every day of the week.